Frequently Asked Questions
Got questions? Get answers!
Policies
What is your shipping policy?
We offer free standard shipping on all unframed prints (framed prints will incur shipping charges) originals smaller than 24x24 inches! Orders are processed in 3-5 business days.
What is the difference between an original painting and an art print?
Original paintings are unique and one-of-a-kind creations created by hand. Each stroke, color, and detail is exclusive to that specific piece, making it irreplaceable work of original art. Our original paintings reflect our unique style, passion, and creativity, providing a direct connection between the artwork and the artist.
Our art prints are high-quality reproductions of the original artwork. They allow art enthusiasts to enjoy and display my work at a more accessible price point. Prints are created using advanced printing techniques and high-quality materials to capture the essence of the original. While prints may not be one-of-a-kind like originals, they offer an affordable way to bring the beauty of my work into your space.
Do you offer frames?
Yes! Select sizes of paper prints and all sizes of stretched canvas prints are able to be ordered with frames, ready to hang. The wood frames are available in select colors and finish.
Do you accept returns?
All sales are final. In the unlikely event a product arrives damaged, contact us within 7 days to discuss replacement options. I want to make sure you get a beautiful piece of artwork!
Do you do commissions?
Yes! Please contact us directly for more information.
Do you do collaborations?
Yes, let's work together! See our Collaborators Page for more information.
Fine Art Prints
What are fine art prints?
Fine art prints are high-quality reproductions of original artworks. They capture the detail and essence of the original pieces, allowing you to enjoy the artwork in various sizes and framing options.
How are the prints made?
Each print is produced using state-of-the-art printing techniques on premium materials, ensuring the colors and details are true to the original artwork by Kim Roberts.
What sizes and framing options are available?
We offer a range of sizes and framing options to fit your space and style preferences. Please visit our shop page for detailed information on available options.
Can I request a custom size or framing option?
Yes, we are happy to accommodate custom requests. Please contact us with your specifications, and we'll do our best to meet your needs.
How do I care for my fine art print?
To ensure the longevity of your print, avoid direct sunlight and areas with high humidity. Gently dust the surface with a soft, dry cloth to keep it looking its best.